Servicer websites including Aidvantage and Nelnet have been sporadically down over the past week as high volumes of borrowers try to access their accounts . Some borrowers are having to wait hours on hold to find out how much they owe what day their first payment is due or to make an early payment to avoid paying interest which resumed accruing on federal student loans on September . Interest has already restarted and monthly payments will begin in October though the exact due date varies by borrower . The freeze went into place in March and was extended several times before Congress prohibited another delay . Millions of people who finished school during the pause are making their payments for the first time . Many others have different loan servicers now than the last time they made a payment because several companies ended their contracts during the past three years . The Department of Education did not immediately respond to a request for comment. For more information, call the National Student Aid Office on iReport.com/Report: Share your story with us on 0203 909090 or email [email protected]/jennifer.uk@dailymailonline/news/newsonline.uk . Back to Back to the page you came from: http://www.jenny.uk/. Back to The DailyMailonline/dailymail/news.uk and iReport/back to The Back To The page you come back to The page/backto the page/jennyonline.com . Back To the page-to-the-page-jennie.com-report-jankonline. Back to To The Back Back To To The Page-tothepage-toThe page.uk’s Back to Mailonline.